Digital Business Analyst

We are looking for Digital Business Analysts for our office in Sarajevo! The Digital Analysts will be responsible for ensuring that business processes and supporting systems meet business needs for digital initiatives. This position is a key link between the business and technical domains and we are looking for a “hands on” person comfortable brokering communications with both sides, proposing effective solutions and driving implementation of changes that will meet the identified needs. What do we offer in return? A highly collaborative work environment, trainings provided at the company’s expense, modern workstations, a relaxing work atmosphere, and much more!


  • Provide a bridge and “go to” point for business and technical stakeholders
  • Understand the key drivers of the business strategy to ensure alignment
  • Propose and justify solutions with stakeholders that will effectively meet the business needs and provide the bestoutcome for the company
  • Analyze, design and document new system requirements
  • Analyze and profile metrics to model the impact of solutions
  • Produce design collateral timeously and of excellent quality to efficiently capture change requirements
  • Collaborate with technical and operational staff to ensure implementation of solutions
  • Provide input into training and product related collateral
  • Develop personal and team professional knowledge
  • Merge input from development team and the business to produce screen designs and workflows
  • Support a continuous delivery release process
  • Write effective user stories with clear acceptance criteria



  • Expert knowledge of analytical processes and the software development lifecycle
  • Experience of working within product development or consulting teams
  • Good knowledge of business processes
  • Knowledge and ability to apply agile and waterfall project management techniques
  • Experience working in multinational and geographically dispersed teams
  • 5 years of direct experience of enterprise and consumer processes, online systems development and related technologies
  • Experience of working in a digital environment
  • Knowledge of JIRA and Confluence



  • Ability to self-motivate work on own initiative
  • Driven and tenacious
  • Strong influencing skills
  • Be a completer finisher
  • Entrepreneurial and pragmatic in approach
  • Strong presentation and communication skills
  • Ability to think creatively and find optimal solutions
  • Ability to work across geographical boarders and through matrix organizations
  • Ability to facilitate workshops and work with high performing teams
  • Resilient to changes in priority, scope and environment with a single-minded focus on delivery
  • Analytical thinking and ability to apply meta design principles
  • Disciplined approach to work
  • Ability to turn ambiguous requirements into solid solutions



  • BSc (Business, Engineering, Computer Science or related), MSc preferred



  • Most cutting-edge technologies and modern workstations
  • Opportunity to work with people who are at the top of their field
  • Competitive remuneration package. We reward excellence
  • Career growth
  • Collaborative learning environment
  • Professional trainings
  • Nice perks like team buildings, recreation and sports activities, game room, rooftop parties, etc.



Authority Partners isn’t just an IT company. It’s a community of global technology experts collaborating with our client partners to build enterprise solutions. Today, we are more than 200 strong and one of the Most Preferred Employers in Bosnia and Herzegovina seven years running. We are always on the lookout for talented, passionate and hardworking individuals to join our team and develop their career in software development, quality assurance analysis, program management, business analysis, etc. We are committed to helping our employees achieve their career success.